Since all decals are custom cut, made to order there will be no refunds/exchange for most items.
The only exception is for decals damaged during shipping. In this case you may exchange your decal for an IDENTICAL decal; no color or size changes allowed.
Pre-made items such as license plates, etc. can be exchanged or refunded.
Be sure to make sure you select (and double check) the proper options before you check out.
You will be emailed a receipt immediately after your order is complete. If you find an error on that receipt send us an email right away so we can correct it before the decal is made.
BE SURE TO CHECK YOUR EMAIL 24-48 HOURS AFTER YOUR ORDER IS PLACED IN CASE WE HAVE ANY QUESTIONS.
Our decals are made from commercial quality vinyl that will last several years in harsh outdoor conditions. See color chart and/or material chart (if a full color print) for outdoor life expectancy for your particular design.
All decals are CUSTOM MADE to your specifications of size and color/material.
Each design can be made in any size and are measured LEFT TO RIGHT. (*Except Stick Figure Decals). You choose the size in STEP 1 when ordering.
Our decals can be made in any color found on the color chart if you are chosing a color in Step 2. If this is a "full color" printed style decal (you are choosing a material, not color, in Step 2) then we may be able to still change the color but it would be a color from one of these color charts.
The white rectangle the design is shown on is not part of the decal. Most decals will not have a background; the majority of our decals are die-cut around the shape of the design unless otherwise noted or show. *Some FULLCOLOR decals will have white within the design. See the product information and the diagrams below for more information.
You may also choose to have a Shadow, Outline or Contour in an additional color.
Discounts are automatically added if you purchase more than one item. Items don't have to be the same to qualify for the discount.
Please see the FAQ page for answers to questions you may have.
Is the design shown above close to what you are wanting but not quite perfect? Use the "Ask a question" tab (above) to let us know what needs to be done to make it perfect for you. Or you can simply order and note in the comments box the change needed. We will make the change and email you before we ship if there are any questions.