Decepticon Decals and Stickers

Just want to offer my thanks and KUDOS for a job well done! Background color matches PERFECTLY the surface decals are attached to. Thank you for the free decal and for working with me regarding size of decals. Am VERY PLEASED!

just wanted to let you know we received the decals and have installed them... they look great! Thanks so much,

I really appreciate you being a reputable company and will be sure to recommend you to others.

Thank you for the extremely quick response and shipping of my order.
Exactly what I wanted and expected just a hell of a lot quicker than I thought lol. And the free sticker was great and unexpected. I will be a repeat customer. Your customer service was awesome and unexpectedly quick. Thank you. And price for product was more than fair.

I wanted to send you a couple photos of my decals installed on my motorcycle. I think it turned out great. Thanks a lot

Will never purchase a decal from this company again. I purchased several Die cut decals for my dirt bikes. The vinyl is extremely thin and the adhesive is weak. Poor quality! Letters started to fall off on the first hand wash. (Did not use a pressure washer)

Response from Fast Decals: Sorry you had a bad experience. I wish you would've given us a chance to make things right. Our decals are designed to last many years in normal automotive conditions. If the decals came off right after installing that is more than likely because there was some type of oily residue not causing the decals to stick. Instant detailers spray, pledge, etc. can cause decals not to stick so proper preparation is required by cleaning with soap and water and even alcohol to be safe. Some surfaces are considered "low friction" so occasionally we have to use our "extreme adhesive" material in those cases.

Had a problem with the decals I ordered separating from the backing paper which ruined them. Contacted "Customer Service" which responded with the following cut and paste response:

"During shipping, the decal can separate from both the paper backing and the transfer tape. This is why it is critical you go over the entire decal like you are installing it to the paper before you try and remove the backing. This can be done with a squeegee, credit card, plastic spatula or your fingers. Sometimes a lot of pressure is needed to get it to stick to the tape. Once you have done this then you need to flip the decal over, so it is FACE DOWN and slowly remove the paper backing from the decal. Most customers try and lift the decal and tape off the paper backing; this is wrong because it can make the decal more difficult to release from the paper."

Radio silence afterwards...
"Customer Service" just isn't what it used to be.
????

--Fast Decals response:
You contacted us at 11:32, we responded at at 12:09 then you wrote this negative review an hour later (and placed a new order at the same time). Your pictures clearly show you didn't follow the instructions because you continued to peel off the decal even though some parts were not sticking to the tape. This is why the instructions say take your time to make sure the decal is sticking to the application tape...if not, apply pressure to that area so all the parts can be removed from the backing.

Got the decals--they look great. Thanks for the quick response.

I received my order this morning and I am very pleased. My items weren't just "stickers." They are a superior quality, actual decal. Most companies adevertise decals and they are just crappy stickers. I am excited about applying my decals to my car today. Also, thank you for the detailed instructions and the extra help on your, easy to navigate, web-site. Thank you for FAST shipment and a great product.

I just want to thank you for your help. This is the best customer service I've had. I really appreciate everything.