USA Owned and OperatedPayments Are Secure   Fast Free Decal DeliveryFast Decals Reviews

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Fast Decals Reviews USA Owned and Operated  Free Delivery

USA Owned and OperatedPayments Are SecureFast Decals Reviews

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Customer Reviews

 
Pros:
Quality product. Responsive customer service.
Cons:
None
Comment:
After initial communication problems (all on me) and an email, my order was sorted and the correct size decal was sent. They even sent me an extra! Be sure to double check the size you chose BEFORE clicking that "order" button.
Next time I need a decal, I know where I'm going.
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Pros:
The crew at Fast Decals went above and beyond to make my vision a reality. Decals are perfect and install was a breeze.
Cons:
None whatsoever.
Comment:
I reached out to Fast Decals after a referral, it was a long slow process but that was because the team was as adamant to make my decals exactly as i envisioned as i was adamant that they came out perfect.
The team went above and beyond to advise me in materials and inks for printing to make sure i got handled. After the fact of approval they had my decals printed and shipped the very next day. Thank you again can’t wait to come up with my next project.
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customer since 3 months
Pros:
None.
Cons:
Never received product. Gaslighting.
Comment:
I was super excited to order from them as their reviews sounded like they had great customer service. I am ordering from Canada so the price is a lot more for me with shipping and exchange rate but I thought, hey they have good quality stuff from what it seems. I'll never know though as it never came. It was "delivered" by Canada Post but never actually showed up. I filed an investigation with Canada Post and they basically said they lost it and to have the sender (fast decals) file a claim on their end as in Canada the receiver can not file the claim as per their rules. Fast decals outright refused to help me and kept telling me I have to file a claim on my end which I was specifically told by Canada post is not a thing. They would not listen or budge at all. I wasted $63 on nothing. No one cares, im just out without options.

While I understand its not their fault as it shows delivered on their end. A little bit of customer service goes a long way.

I was planning on ordering much more from them in the future if the quality was what I was thinking.

If you're ordering from Canada, i would honestly steer clear of them. They have zero compassion and customer service is rude and wont help you. I will never buy from them again and will be sure to tell everyone and anyone I can to avoid them at all costs.

From Fast Decals: As explained, we don't have the option to file a claim with Canada Post for an item that shows it was delivered. We asked several times for proof that you had made a claim but for whatever reason you refused to do so. When you finally did provide proof an investigation was opened (it still does not show with USPS) you instantly wrote this bad review. This could've been fixed very quickly if you would have provided the claim information we asked for in the beginning.
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In all fairness the lost package isn’t on the sender. Once “delivered” it’s on the mail carrier and you to figure it out. If it was never “delivered” then I do believe the sender could file a claim. But once it’s marked delivered it’s all on you. As a business, especially in today’s climate where everything is expensive and profit margins are small, in small business, you have to follow the rules. If their profit margin was half your order cost, and now you want the same order for free, that leads to zero profit for them. And the only gaslighting I read in any of this was where you said “I was going to order much more from them in the future”. That’s a key phrase used to try and guilt a customer service member into giving you something for free. I don’t see much fault on the senders part here
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Pros:
Very professional and they respond quickly no matter what you are trying to accomplish!!
Cons:
None
Comment:
These people are Awesome!! Anything you need done they will work with you not against you like some other decal places I have delt with!! Very responsive to any questions you have!! Just a Awesome place to to business with!!
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Pros:
Very accurate. Quick shipping. Quality product. Great customer service.
Cons:
None.
Comment:
I highly recommend these guys. I had a small issue with my order and they resolved it very quickly and to my utmost satisfaction.

Thank you!
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Pros:
Great product, helpful customer service
Cons:
none
Comment:
I needed a little color on my ski helmet.
The Fear Eyes are perfect.
Customer service helped me choose the material so the decal would lay flat, no puckers.
Application was easy.
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Pros:
Great communication, quality and speed.
Cons:
None
Comment:
Thank you for the prompt service and great quality.
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Pros:
Fast, exact item sent, no issues, perfect
Cons:
None
Comment:
One of the best on line companies I’ve dealt with, lots of companies even the very largest could learn something from these folks.
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Pros:
Quick, Friendly, Custom Work
Cons:
None
Comment:
They helped me create what I needed and they were extremely high quality....not cheap junk.
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Pros:
Fast delivery
Cons:
None
Comment:
The name is for real. I ordered some decals on Saturday around 10 am and they showed up on Tuesday. Crazy fast, and good looking decals.
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