Custom Rough Country Decals and Rough Country Stickers

I received them

Decals Separated

Had a problem with the decals I ordered separating from the backing paper which ruined them. Contacted "Customer Service" which responded with the following cut and paste response:

"During shipping, the decal can separate from both the paper backing and the transfer tape. This is why it is critical you go over the entire decal like you are installing it to the paper before you try and remove the backing. This can be done with a squeegee, credit card, plastic spatula or your fingers. Sometimes a lot of pressure is needed to get it to stick to the tape. Once you have done this then you need to flip the decal over, so it is FACE DOWN and slowly remove the paper backing from the decal. Most customers try and lift the decal and tape off the paper backing; this is wrong because it can make the decal more difficult to release from the paper."

Radio silence afterwards...
"Customer Service" just isn't what it used to be.
????

--Fast Decals response:
You contacted us at 11:32, we responded at at 12:09 then you wrote this negative review an hour later (and placed a new order at the same time). Your pictures clearly show you didn't follow the instructions because you continued to peel off the decal even though some parts were not sticking to the tape. This is why the instructions say take your time to make sure the decal is sticking to the application tape...if not, apply pressure to that area so all the parts can be removed from the backing.